Shipping Policy

All orders are processed within 2–3 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays.

If your shipment experiences a significant delay, we will contact you via email or phone.

Shipping charges for your order will be calculated and displayed at checkout.

• Old Dominion
• YRC

Overnight delivery is only available for orders within 100 miles of original addresses within the continental United States.

Bobby Henard Tire ships to addresses within the continental United States, and APO/FPO/DPO addresses.

You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

Bobby Henard Tire is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).

Bobby Henard Tire is not liable for any products damaged or lost during shipping. If you

received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

Bobby Henard Tire will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible and Call 870-408-3106

Bobby Henard Tire will file a claim with the shipping carrier. Local law enforcement may be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for possible investigation.